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SPECIAL OFFERS
Explore more, save more, travel beyond.

Up to 35% saving

Save up to 35% on fun-filled family stays in the vibrant Hacienda Riviera Maya section.

Children stay & eat free

Kids stay and eat free when sharing a family suite with adults on select dates.

Resort credit $200

Enjoy $200 resort credit per night for spa, salon treatments, golf and other premium experiences.

All-inclusive hotel

This family-friendly all-inclusive resort features international dining, snacks, cocktails and full daily entertainment for all.

Enquire now

Things to do
Discover adventure, relaxation, and unforgettable moments
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PLAY
Splash and Slide
Let the fun flow at Rockaway Bay Water Park with wild rides, splash zones, and poolside chills.
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VIBE
Sound of Freedom
Dive into the Sound of Your Stay programme. Mix, play, and jam with epic gear and tracks.
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SWING
Fairway Dreams Live
Tee off at the nearby Robert von Hagge course with stunning views and expert golf instruction included.
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CREATIVE
Rockstars Welcome Here
The Hard Rock Roxity Kids Club keeps little legends happy with games, crafts, shows and themed days.
Rooms & Suites
Deluxe Gold King Bed
This bright and inviting room blends stylish comfort with laid-back charm. Perfect for unwinding, it features one king bed and a hammock-ready balcony made for moments of calm. Sleek finishes, bold energy, and all-day inclusions round off a fun yet relaxing stay by the coast.
ROOM SIZE
45 sqm
ROOM VIEW
Garden View
BED SIZE/TYPE
King
KEY FEATURE
Private Balcony
Deluxe Gold Double Beds
Designed with friends or families in mind, this vibrant space includes two double beds and bold, edgy touches that reflect the Hard Rock spirit. Step out to a breezy private balcony and soak up the garden surroundings between sun-drenched adventures. An energising, feel-good base for your Riviera Maya escape.
ROOM SIZE
45 sqm
ROOM VIEW
Garden View
BED SIZE/TYPE
Double Beds
KEY FEATURE
Private Balcony
Deluxe Partial Ocean View Double
Wake up to shimmering glimpses of the ocean from your own private balcony in this contemporary retreat. With two double beds and a stylish layout, it delivers coastal comfort with an extra splash of personality. A refreshing option for guests who love music, views, and space to unwind.
ROOM SIZE
45 sqm
ROOM VIEW
Partial Ocean View
BED SIZE/TYPE
Double Beds
KEY FEATURE
Private Balcony
Diamond King
Chic, intimate and stylish, this king-bed room offers guests a vibrant yet relaxed space to recharge. Located in a prime area of the resort, it adds exclusive touches and easy access to pools and dining. A great fit for couples or solo travellers seeking a sleek Caribbean escape.
ROOM SIZE
45 sqm
ROOM VIEW
Garden View
BED SIZE/TYPE
King
KEY FEATURE
Private Balcony
Deluxe One Bedroom Sky Terrace
This elevated suite comes with a stunning rooftop sky terrace, ideal for lounging under the sun or stars. A spacious layout and cool modern design flow through the separate bedroom and living area. A great choice for those craving extra outdoor space and a relaxed, music-inspired setting.
ROOM SIZE
90 sqm
ROOM VIEW
Garden View
BED SIZE/TYPE
King
KEY FEATURE
Private Balcony
Rock Royalty Partial Ocean View King
Enjoy Rock Royalty privileges in this elevated space with partial sea views and enhanced services. With a private balcony and king bed, this room also includes exclusive club-level perks and access to a personal assistant. It’s stylish, bold and perfect for those who love to live like stars.
ROOM SIZE
45 sqm
ROOM VIEW
Partial Ocean View
BED SIZE/TYPE
King
KEY FEATURE
Private Balcony
Deluxe Gold King Bed - King Bed
Deluxe Gold King Bed - Bathroom
Deluxe Gold Double Beds - Twin Bed
Deluxe Gold Double Beds - Bathroom
Deluxe Partial Ocean View Double - Twin Bed
Deluxe Partial Ocean View Double - Bathroom
Diamond King - King Bed
Diamond King - Bathroom
Diamond King - Balcony Lounge
Deluxe One Bedroom Sky Terrace - Bedroom
Deluxe One Bedroom Sky Terrace - Bathroom
Deluxe One Bedroom Sky Terrace - Balcony Bath with Lounge
Rock Royalty Partial Ocean View King - King Bed
Rock Royalty Partial Ocean View King - Bathroom
Restaurants & Bars
Wai
Wai explores Thai cuisine with live wok stations and handcrafted noodle bowls in a lush jungle-inspired venue. Guests staying at Heaven enjoy priority access to this adults-only spot, where bold herbs and signature spices shine in every dish.
CUISINE
Thai
OPEN
17:30–22:00
LOCATION
Heaven Eden
DRESS CODE
Fine dining casual. Dress shirts, polo shirts, or formal sandals
Umo
Umo pays homage to Mexican Yucatan cooking with slow-roasted meats, handmade tortillas, and local spices. Set by the Eden Pool and reserved for adults, this restaurant brings ancestral techniques and rich flavours to centre stage in a beautiful evening setting.
CUISINE
Mexican Yucatan
OPEN
17:30–23:00
LOCATION
Heaven Eden
DRESS CODE
Fine dining casual. Dress shirts, polo shirts, or formal sandals
The Market
Start the day with a fresh buffet breakfast and return later for global flavours and themed dinners. Bright and inviting, The Market brings a casual elegance to everyday dining. Enjoy easy access, plenty of variety, and an effortless all-day dining vibe perfect for any appetite.
CUISINE
International Buffet
OPEN
07:00–11:30, 12:30–15:30, 17:30–22:30
LOCATION
Hacienda Roja
DRESS CODE
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals
Pizzeto
An open-air favourite where wood-fired pizzas, fresh salads, and hearty pastas are served hot from the oven. The relaxed setting and daytime hours make it ideal for lunch breaks or informal bites. Pizzeto blends authentic Italian flavour with the ease of poolside comfort.
CUISINE
Italian
OPEN
11:00–18:00
LOCATION
Hacienda Azul
DRESS CODE
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals
Faro Gastro Market
A culinary hotspot with global inspiration and vibrant live stations. From freshly grilled meats to local Mexican specialities, it offers something for everyone. Exclusive to guests staying in the adults-only Heaven section, this venue redefines buffet dining with flair, flavour, and endless options for curious palates.
CUISINE
International Buffet
OPEN
07:00–11:00, 13:00–15:00
LOCATION
Heaven Adults
DRESS CODE
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals
Los Gallos
Classic Mexican taquería vibes meet a modern twist at Los Gallos. Expect sizzling flavours, fresh tacos, and options for every preference, from meat lovers to vegan guests. The friendly, laid-back setting is ideal for a relaxed dinner with colourful flair and vibrant plates.
CUISINE
Mexican
OPEN
17:00–22:00
LOCATION
Hacienda Roja
DRESS CODE
Casual
Wai Restaurant
Umo Restaurant
The Market Restaurant
Pizzeto Restaurant
Faro Gastro Market Restaurant
Los Gallos Market Restaurant
Facilities
Concierge
Gym
Kids Club
Kids Pool
Outdoor activities
Outdoor Pool
Spa
Tennis Court
Holidays to Hacienda at Hard Rock Hotel Riviera Maya

Nestled along a peaceful stretch of the Riviera Maya, Hacienda sits where calm waters meet tropical skies. The private beachfront maintains a quiet and polished atmosphere. Playa del Carmen is nearby, yet distant enough to feel secluded. Thick jungle borders the grounds, offering a cooling shade and whispers of nature. It’s a haven where time slows. Think Caribbean light, gentle tides, and a rhythm that matches your own.

Rooms feel like private retreats, styled with warm wood, soft lighting, and bright Mexican tones. Deluxe Family rooms connect seamlessly for easy space-sharing. PURE® rooms offer a cleaner sleep, ideal for allergy-sensitive travellers. Alternatively, opt for the Sky Terrace suite, featuring an open-air hydro spa tub. Every space includes handpicked comforts, smart touches, and sleek design. The balance of elegance and ease lets you feel instantly at home.

Every day brings a new rhythm. Kids step into stardom at the KIDZ BOP Experience. Music Lab welcomes budding performers to the stage. Les Mills fitness classes combine movement and sound. Wrecktangle challenges the brave with a timed obstacle course. At Club Heaven, the music swells and the night comes alive. You choose your pace, from sunrise yoga to starlit dancing.

Step into a world that delights every sense. Rock Spa is the largest in the Caribbean, featuring 75 serene treatment rooms. Woodward Riviera Maya challenges the adventurous with trampolines and skate parks. The Rockaway Bay Water Park invites you to glide and splash in sunlit fun. You’ll find fresh luxury in every corner, from the sleek yoga temple to the electric energy of the Music Lab. Family stays feel effortless, and the little details matter most.

Dining here feels like a journey through flavour. At Frida, expect bold Mexican dishes with local flair. Zen serves up fine Asian cuisine with drama and taste. Pizzeto adds a rustic charm with wood-fired flavours. For light and healthy plates, Ipanema and The Market are ideal. Juana Margarita Bar mixes up spirited cocktails, while Cafetto crafts fresh coffee and pastries each morning. It’s all included, yet feels carefully curated.

Weddings unfold with elegance in a seaside chapel framed by the horizon. Colin Cowie collections offer chic styling for ceremonies with a difference. Honeymoons here begin with indulgent spa days and private moments. For milestone birthdays or vow renewals, personal touches abound. The setting is unforgettable, the service seamless. Every celebration shines with love, laughter, and style.

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