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Key features
Key highlights that shape the feel of your stay

Heaven section

Stay in the Heaven section for extra perks, sleek spaces, and a grown-up mood.

Adults only

Heaven is a refined adults-only escape with chic pool cabanas, superb dining and exclusive bars.

Private cove

A private cove brings calm water for swimming, snorkelling, and sunbathing away from the waves today.

Personal assistant

A personal assistant handles bookings and surprises, so days feel smooth and evenings feel special.

Enquire now

Things to do at the Heaven at Hard Rock Hotel Riviera Maya
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RELAX
Spa Rock Rituals
Unwind at the Rock Spa with massages, facials, and hydrotherapy for complete adult-only tranquillity.
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TASTE
Chill Arribo Moments
Lounge poolside at Arribo Bar with signature cocktails, vibrant vibes, and delicious light bites.
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ESCAPE
Bali Bed Bliss
Stretch out on poolside Bali Beds and enjoy sunshine, soft music, and relaxing resort energy.
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ENERGISE
Club Heaven Beats
Dance all night at Club Heaven with live DJs, signature drinks, and exclusive adult access.
Rooms & Suites
Deluxe Gold
This spacious room sets the tone for a bold escape. Enjoy sleek design with modern finishes and a lively energy. The balcony adds a relaxed rhythm to the space, ideal for lounging after the sun sets. Every detail is geared toward style and comfort, perfect for a grown-up getaway.
ROOM SIZE
45 sqm
ROOM VIEW
Garden View
BED SIZE/TYPE
King or 2 double beds
KEY FEATURE
Private Terrace/Balcony
Deluxe Swim-up
A step above, this swim-up room lets you glide into the pool from your own terrace. Designed for uninterrupted fun and peace, this bright and airy space keeps things fresh. Settle in with the extras you need, then drift into the rhythm of relaxed luxury from sun-up to sundown.
ROOM SIZE
45 sqm
ROOM VIEW
Garden View
BED SIZE/TYPE
King Room
KEY FEATURE
Private Terrace/Balcony
Deluxe Diamond
This room brings lifestyle to the forefront, combining rich comforts with a touch of flair. Step onto the balcony for a best-in-house view or unwind inside with exclusive perks including an aromatherapy menu. Styled for grown-up pleasure, it elevates every stay with signature extras and little luxuries throughout.
ROOM SIZE
45 sqm
ROOM VIEW
Best View
BED SIZE/TYPE
King Room
KEY FEATURE
Private Terrace/Balcony
Deluxe One Bedroom Sky Terrace
With generous space and a private rooftop terrace, this one-bedroom setting is ideal for unwinding in total style. The dedicated sky lounge with chairs and hydro spa tub invites long days of lounging. Clean design and bright interiors bring harmony to every moment. A peaceful, standout escape above it all.
ROOM SIZE
89 sqm
ROOM VIEW
Best View
BED SIZE/TYPE
King Room
KEY FEATURE
Private Terrace/Balcony
Rock Royalty Partial Ocean View
Rock Royalty means elevated privilege and grown-up indulgence. With extras like a pillow menu and priority perks, this room speaks to discerning tastes. Whether enjoying the view from the balcony or diving into Club benefits, every element feels curated. Expect attentive service and thoughtful luxuries that make a difference.
ROOM SIZE
45 sqm
ROOM VIEW
Partial Ocean View
BED SIZE/TYPE
King Room
KEY FEATURE
Private Terrace/Balcony
Rock Suite Two Bedroom Oceanfront with Personal Assistant
This expansive two-bedroom suite delivers a refined oceanfront setting designed for relaxed group stays. Generous interior proportions allow for easy movement between sleeping and shared spaces, while the overall layout supports both privacy and social time. The suite suits families or friends seeking space, comfort and attentive service within an ocean-facing environment.
ROOM SIZE
240 sqm
ROOM VIEW
Oceanfront
BED SIZE/TYPE
2 Kings
KEY FEATURE
Private Terrace/Balcony
Deluxe Gold King - King Bed
Heaven at Hard Rock - Deluxe Gold - 2 Double Beds
Deluxe Swim-up King - Pool Lounge
Deluxe Swim-up King - King Bed
Diamond King - King Bed
Diamond King - Balcony Lounge
Deluxe One Bedroom Sky Terrace - Bedroom
Deluxe One Bedroom Sky Terrace - Terrace Bath and Lounge
Deluxe One Bedroom Sky Terrace - Balcony Lounge
Rock Royalty Partial Ocean View King - King Bed
Rock Suite Two Bedroom Oceanfront with Personal Assistant - Twin Bed
Rock Suite Two Bedroom Oceanfront with Personal Assistant - Seating Aeria
Rock Suite Two Bedroom Oceanfront with Personal Assistant - Terrace Lounge
Restaurants & Bars
Faro Gastro Market
A culinary hotspot with global inspiration and vibrant live stations. From freshly grilled meats to local Mexican specialities, it offers something for everyone. Exclusive to guests staying in the adults-only Heaven section, this venue redefines buffet dining with flair, flavour, and endless options for curious palates.
CUISINE
International Buffet
OPEN
07:00–11:00, 13:00–15:00
LOCATION
Heaven Adults
DRESS CODE
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals
Cafetto
Ideal for a quick continental breakfast or an afternoon snack, Cafetto keeps things light and easy. With a casual café-style setting and extended snack hours, this spot is perfect for early risers, late grazers, and anyone in need of a quiet refresh.
CUISINE
Continental
OPEN
07:00–10:00, until 23:00
LOCATION
Hacienda Azul
DRESS CODE
Casual
The Market
Start the day with a fresh buffet breakfast and return later for global flavours and themed dinners. Bright and inviting, The Market brings a casual elegance to everyday dining. Enjoy easy access, plenty of variety, and an effortless all-day dining vibe perfect for any appetite.
CUISINE
International Buffet
OPEN
07:00–11:30, 12:30–15:30, 17:30–22:30
LOCATION
Hacienda Roja
DRESS CODE
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals
Pizzeto
An open-air favourite where wood-fired pizzas, fresh salads, and hearty pastas are served hot from the oven. The relaxed setting and daytime hours make it ideal for lunch breaks or informal bites. Pizzeto blends authentic Italian flavour with the ease of poolside comfort.
CUISINE
Italian
OPEN
11:00–18:00
LOCATION
Hacienda Azul
DRESS CODE
Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals
Wai
Wai explores Thai cuisine with live wok stations and handcrafted noodle bowls in a lush jungle-inspired venue. Guests staying at Heaven enjoy priority access to this adults-only spot, where bold herbs and signature spices shine in every dish.
CUISINE
Thai
OPEN
17:30–22:00
LOCATION
Heaven Eden
DRESS CODE
Fine dining casual. Dress shirts, polo shirts, or formal sandals
Los Gallos
Classic Mexican taquería vibes meet a modern twist at Los Gallos. Expect sizzling flavours, fresh tacos, and options for every preference, from meat lovers to vegan guests. The friendly, laid-back setting is ideal for a relaxed dinner with colourful flair and vibrant plates.
CUISINE
Mexican
OPEN
17:00–22:00
LOCATION
Hacienda Roja
DRESS CODE
Casual
Faro Gastro Market Restaurant
Cafetto Restaurant
The Market Restaurant
Pizzeto Restaurant
Wai Restaurant
Los Gallos Market Restaurant
Facilities
Beach
Boutique
Butler service
Concierge
Gym
Nightclub
Outdoor Pool
Spa
Holidays to Heaven at Hard Rock Hotel Riviera Maya

Positioned along a private, protected stretch of the Riviera Maya coast, Heaven at Hard Rock Hotel Riviera Maya enjoys a rare mix of tranquillity and easy access. The white-sand beach feels like a hidden gem. Only a short drive from Playa del Carmen, yet miles away in mood, this spot offers a lovely balance of tropical calm and vibrant culture. The setting is ideal for sunrise strolls or lazy afternoons beneath swaying palms.

Suites at Heaven are dressed to impress. Expect polished spaces with hydro spa tubs, plush linens, and sky terrace lounges. PURE® wellness rooms utilise a seven-step purification system to provide cleaner air and a more restful sleep. Whether you unwind on a private balcony or enjoy tailored comforts through the Rock Royalty Level, each space is curated for peace, privacy, and pure relaxation. This is the kind of stay that lingers in memory.

Days flow easily at Heaven. From personalised spa treatments to yoga by the sea, your time is yours. Music Lab offers the chance to live out your rock star dreams, while Les Mills classes keep your rhythm going. Championship golf at nearby signature courses offers another way to elevate your stay. Everything feels polished, with experiences crafted to soothe, engage, or spark a little excitement.

Heaven unlocks an upscale adults-only world with exclusive restaurants, private pools, and sleek spa zones. The world-class Rock Spa® features 75 treatment rooms, hydrotherapy pools, a Yoga Temple, and ancient Temazcal rituals. Club Heaven turns up the volume at night with live DJ sets and an extravagant dance floor. For added bliss, Rock Royalty guests enjoy personal assistants, private check-ins, and indulgent couple’s massages – all wrapped in signature Hard Rock flair.

Dining is a dream here, with access to nine gourmet restaurants and ten bars. At Heaven, four of these restaurants are reserved just for adults. Le Petit Cochon delivers classic French flavours, while Ciao brings Italian charm to the Caribbean. For drinks, Heaven Bar & Lounge and Club Heaven offer premium spirits in stylish settings. Every meal is thoughtfully plated, and every drink is poured with style.

For weddings, Heaven provides a poetic backdrop. Choose from stylish Colin Cowie collections and exchange vows at the stunning overwater chapel. Each detail is refined, from curated floral design to bespoke banquets. Honeymoon packages offer intimacy with a touch of indulgence. Private moments are celebrated here in a way that feels personal and unforgettable – all set to the gentle soundtrack of the sea.

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